%20(1300%20x%20200%20px).png?width=450&height=69&name=Short%20Haircut%20Photo%20Banner%20Email%20Header%20(1300%20x%20300%20px)%20(1300%20x%20200%20px).png)
Accessing the Report
Navigation:Tools > Reports > Transactions > Voided Transactions
What the Report Includes
Original Sale
- Displays the date and time when the original transaction was processed.
Voided Information
- Shows the date and time the void occurred.
- Displays the transaction number of the void.
- Identifies the employee (operator) and the terminal used.
Transaction Number (Trans #)
- The original transaction’s number.
Client Information
- The name of the client associated with the transaction.
Paid By
- The payment method used in the original transaction.
Amount
- The amount voided in the transaction.
Void Reason
- The reason provided by the employee for voiding the transaction.
Transaction Employee
- The employee who conducted the original sale.
Operator (Terminal)
- The employee who processed the void and the terminal they were logged into at the time.
Items
- A list of the goods or services that were voided.
Total Amount Voided
- Displays the total value of all voided transactions within the selected date range.
Why Use This Report?
This report helps you:
- Monitor voiding activity in your business.
- Detect trends or irregularities.
- Implement strategies to reduce unnecessary or suspicious voids.
