Using the Waitlist

Open the Appointment Assistant: Click the wand icon located at the bottom right-hand corner of your screen.
Select the Client: Click on the client icon in the top left to choose your client.
Set Appointment Preferences:
- Select the desired date range (e.g., today).
- Choose the time range during which the client is available.
- Choose the service (e.g., style cut).
- Select the requested employee (e.g., Helen).
Search for Availability: Click 'Search.' If no appointment times are available, you will be prompted to add the client to the waitlist. Click Yes.
You will be prompted to search for alternate times. press No.

Access the Waitlist: Click the hourglass icon at the bottom left to view the waitlist for the selected date.
Check Waitlist Status: The client’s status will show as "waiting." Click Done to return to the appointment book.

Wait for Availability: If an appointment slot opens (e.g., a cancellation), a notification will appear in the bottom left corner of your screen.
Book the Appointment:
- Click on the waitlist icon and select all bookable requests.
- The client's status will change to "bookable."
- Click on the appointment and select Schedule.
Select a Time: Available times (e.g., 1:30 PM) will be displayed. Choose the time and click Book Now to confirm the appointment.

This simple process ensures clients are added to the waitlist and promptly booked when a suitable time becomes available.

This guide walks you through the process of adding a client to the waitlist and booking an appointment once availability arises. Follow the simple steps below to efficiently manage waitlisted appointments.