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Setting Up Upfront Payments with the Stripe Integration

This guide explains how to activate upfront payments, link your Stripe account, and configure payment rules.

Step 1: Activate Upfront Payments

  1. Log in to the Console:

    • Navigate to the Book Me Settings tile.

    • Select the relevant site if you manage multiple locations.

  2. Access Upfront Payment Settings:

    • Open Upfront Payment Settings.

    • Review the terms and conditions.

    • Ensure all required fields are completed.

    • Tick the box to accept the terms and conditions.

  3. Save Changes: Press Accept to proceed.


Step 2: Link Your Stripe Account

  1. Edit General Settings:

    • Click Edit General Settings.

  2. Connect Stripe Account:

    • If you have a Stripe account, click Sign In.

    • If not, create one by entering your details.

  3. Enable Upfront Payments:

    • Tick the box to activate upfront payments.

    • Save changes.


Step 3: Configure Upfront Payment Rules

Create a Rule:

  1. Add New Rule:

    • Provide a descriptive name for the rule.

  2. Define Rule Parameters:

    • Set a required deposit as a percentage, fixed amount, or both.

    • Select a timeframe for rule application (e.g., bookings made within a specific number of days).

  3. Activate Rule:

    • Tick the box to enable the rule for online bookings and mobile app usage.

  4. Save Changes:

    • Click Save to finalize the rule.

Apply Rules to Specific Services and Employees:

  • Employees:

    • Select Employees and tick applicable staff members.

    • If no selection is made, the rule applies to all employees.

  • Services:

    • Select Services and tick applicable services or categories.

    • If no selection is made, the rule applies to all services.

Set Rule Priority:

  • Adjust priority if multiple rules apply to the same booking.

  • Use Move Up to set higher priority.


Step 4: Copy Settings to Other Sites

  1. Copy Settings:

    • Select Copy Settings and choose the source site.

  2. Choose Applications:

    • Tick applicable applications and gallery images.

  3. Select Destination Sites:

    • Confirm the target sites and click Copy Settings.


Key Takeaways

  • Ensure your Stripe account is linked and payments are activated before configuring rules.

  • Customize payment rules to match your business policies and legal requirements.

  • Use rule prioritization to manage overlapping criteria effectively.

  • Settings can be copied to other sites for consistency across locations.