Setting Up Time Allocation
This guide outlines how to set up and manage time allocations for walk-in visits within your appointment booking system.
Steps to Set Time Allocation
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Access Configuration Settings:
- Navigate to the Setup menu and select Configuration.
- Click on the General tab on the left side, then select Appointment Book.
- Go to the Time Allocation tab at the top.
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Reserve Time for Walk-In Visits:
- Enter the percentage of the appointment book you wish to reserve for walk-in visits (e.g., 20%).
- Click Done to save.
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Monitor Time Reservation:
- After setting the allocation, you will see dark blocks appear in the appointment book. These indicate the time slots reserved for walk-ins.
- If an attempt is made to book an appointment in these slots, a warning will appear, indicating the time is already booked for walk-ins.
Controlling Appointment Book Access for Employees
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Limit Appointment Access:
- To restrict certain employees from booking during reserved times, adjust their security settings:
- Go to the Setup menu, select Configuration, and click the General tab.
- Choose Security and then click on the Access tab.
- Select the security level you want to edit and expand the Appointment Book category.
- Uncheck the box labeled Can Exceed Reserved Time Limit to prevent employees from booking appointments during reserved walk-in times.
- To restrict certain employees from booking during reserved times, adjust their security settings:
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Save Changes:
- Click Done to finalize the changes.
Key Takeaways
- Allocate specific time for walk-ins to avoid over-booking.
- Security settings allow you to control employee access to reserved time slots.
- Warning messages will alert you when trying to book over reserved times.
This feature helps streamline your appointment scheduling, ensuring that walk-in clients are accommodated without disrupting pre-scheduled appointments.