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Setting Up Time Allocation

This guide outlines how to set up and manage time allocations for walk-in visits within your appointment booking system.

Steps to Set Time Allocation

  1. Access Configuration Settings:

    • Navigate to the Setup menu and select Configuration.
    • Click on the General tab on the left side, then select Appointment Book.
    • Go to the Time Allocation tab at the top.
  2. Reserve Time for Walk-In Visits:

    • Enter the percentage of the appointment book you wish to reserve for walk-in visits (e.g., 20%).
    • Click Done to save.
  3. Monitor Time Reservation:

    • After setting the allocation, you will see dark blocks appear in the appointment book. These indicate the time slots reserved for walk-ins.
    • If an attempt is made to book an appointment in these slots, a warning will appear, indicating the time is already booked for walk-ins.

Controlling Appointment Book Access for Employees

  1. Limit Appointment Access:

    • To restrict certain employees from booking during reserved times, adjust their security settings:
      • Go to the Setup menu, select Configuration, and click the General tab.
      • Choose Security and then click on the Access tab.
      • Select the security level you want to edit and expand the Appointment Book category.
      • Uncheck the box labeled Can Exceed Reserved Time Limit to prevent employees from booking appointments during reserved walk-in times.
  2. Save Changes:

    • Click Done to finalize the changes.

Key Takeaways

  • Allocate specific time for walk-ins to avoid over-booking.
  • Security settings allow you to control employee access to reserved time slots.
  • Warning messages will alert you when trying to book over reserved times.

This feature helps streamline your appointment scheduling, ensuring that walk-in clients are accommodated without disrupting pre-scheduled appointments.