Setting Up Loyalty Programs in Your Mobile App

Prerequisites

Before you begin, ensure the following:

• Your loyalty program is already configured.

• Your mobile guest app is set up and operational.

Step-by-Step Guide

1. Access Loyalty Settings

1. Log in to the admin console.

2. Navigate to My Salon App.

3. Select Tiles.

2. Configure the Loyalty Tile

1. From the default tiles list, select the Loyalty Tile.

2. Customize the tile settings:

   • Label: Enter the name clients will see.

   • Display Image: Upload an image to visually represent the loyalty program.

3. Select or Configure Loyalty Program

• If you have only one loyalty program, it will be preselected.

• For multiple programs, choose the desired program for client sign-ups.

• Note: Joining fees will not be charged when clients sign up via the app.

4. Customize Program Display

• Display Name: The name clients see in the app (defaults to the program name but can be customized).

• Program Description: Provide details about how the program works. This appears:

  • When inviting clients to join.

  • In the balance history section.

• Tiered Loyalty Programs:

  • If your program has levels (e.g., Bronze, Silver, Gold), configure unique names and descriptions for each tier.

5. Save and Publish Settings

1. Once settings are configured, click Save.

2. Add the loyalty tile to the app dashboard:

   • Go to the Dashboard section.

   • Drag the loyalty tile from the Inactive Tiles section to your preferred position.

   • Click Save.

Key Features and Benefits

• Convenient Access: Clients can access rewards anytime, directly from their smartphones.

• Barcode Scanning: Eliminates the need for physical cards at checkout.

• Flexible Customization: Tailor the program name, descriptions, and tiers to suit your business needs.