Setting Up and Sending Email Receipts
Providing email receipts to clients is a simple and effective way to improve customer service and maintain records. Follow this step-by-step guide to set up and send email receipts to your clients.
Setting Up Email Receipts
1. Configure Email Settings
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Navigate to the Setup and Configuration section from the navigation panel.
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Go to the General tab and select Business.
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Ensure that your business email address is entered in the designated field.
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Note: Without an email address entered, email receipts cannot be sent.
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Save your changes.
2. Enable Email Receipts
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Go to the Sales tab..
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Select Receipt settings.
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Review and customize the Receipt Message if necessary.
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Check the box labeled Email Receipt to enable this feature.
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Click Done to save.
Sending Email Receipts
1. During a Sale
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Process the client’s purchase through the Point of Sale system.
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At checkout, click Finish Sale.
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If the client’s email address is not already stored, enter it in the provided field.
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Click Email to send the receipt.
2. After a Sale
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If a client requests a receipt later:
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Go to the Point of Sale.
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Select Transactions (bottom left corner).
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Locate the required transaction.
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Right-click on the transaction and select Email Receipt.
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Confirm or enter the email address and send the receipt.
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Managing Client Email Information
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Email addresses entered during transactions are saved in the client’s profile for future use.
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You can view and update client email information by accessing their profile.
Key Takeaways
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Always ensure your business email address is correctly configured to enable email communications.
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Customize the receipt message to suit your branding and client engagement needs.
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Client email addresses entered at the point of sale are stored for convenience in future transactions.