Set Up Related Services for Online Bookings

Key Benefits

• Automated Upselling: Offers clients relevant add-ons without requiring in-person suggestions.

• Custom Recommendations: Create tailored suggestions based on commonly paired services.

• Improved Client Experience: Provides clients with flexibility and time to consider additional services during booking.

Examples of Use

• Suggest an eyelash tint when an eyebrow tint is selected.

• Highlight your most popular service as an add-on for every booking.

How to Set Up Recommended Services

1. Access Shortcuts Cloud:

   • Log in at pos.shortcutsoftware.com.

2. Navigate to Setup:

• Go to the Business settings and select online booking
• Select Related Services  
• Click New to create a related services 
• Name: Enter a descriptive name for your related service
• e.g., "Lash Tint with Eyebrow Tint."
• Status: Select Active
• Relationship:  Select Require another service OR Recommend other services 
• Primary services: Select one or more primary services that will recommend other services
• Recommend services: Select the service(s) that relate to the primary service(s)
• Click Done to save.

Important Notes

• A service can only be used once in a recommendation relationship.

• Multiple recommendations can be created to suit different services and client preferences.

Client Experience
When clients book a primary service online, recommended services will appear as optional add-ons. Clients can easily add these services to their booking, enhancing their overall experience and increasing your sales opportunities.

Recommended Services streamline upselling, offering businesses a non-intrusive way to increase revenue while improving customer satisfaction. By setting up thoughtful, relevant recommendations, you can encourage clients to explore additional services that complement their bookings