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Regions and Sites Overview

The Shortcuts Enterprise Manager is designed to streamline management across multiple business locations.

Setting Up Regions and Sites

Hierarchy Structure
The regional setup tree is a flexible system that allows businesses to organize locations effectively:

  • Regions: Typically align with geographical areas or franchise groups.
  • Sub-Regions: Further segmentation within a region.
  • Sites: Represent individual business locations and can have unique configurations.

Icons for Identification:

  • Globe icon: Represents regions and sub-regions.
  • Building icon: Represents individual sites.

Example Configurations:

  • Geographical: Global > United States > California > Huntington Beach > Beach Boulevard.
  • Franchise: Global > Australia > Franchise Owner > Shopping Center > Site.

Best Practices:

  • Create each site in a unique sub-region to enable customised settings when necessary (e.g., pricing or promotions).
  • Leverage global settings for uniformity across all sites in a region.

Viewing Transmissions

Transmission Overview
The transmissions screen in Enterprise Manager tracks communications from the Enterprise Server to specific sites, allowing businesses to monitor data flow effectively.

Steps to View Transmissions:

  1. In Configuration, select the desired site and access the transmissions screen.
  2. Define a date range using drop-down menus.
  3. Review details, including:
    • Transmission Target: Site receiving the data.
    • Transmission ID: Unique identifier for each communication.
    • Status: Displays whether the transmission is unsent, sent, or confirmed.
    • Creation Date: When the transmission was initiated.
    • Delivery Date: When the transmission reached its target site.

Note: Transmissions are read-only and cannot be edited.