Print visit and in-service tickets in the Walk-in Manager

Overview of Printing Options

The Walk-In Manager allows you to:

• Print a Visit Ticket for clients when they are checked in.
• Print an In-Service Ticket for team members when clients are moved into service.

These features help streamline communication and workflow in your establishment.

Enabling Printing Options

1. Accessing Settings:

   • Navigate to the Setup section in the navigation panel (located on the right-hand side).
   • Select Configuration.

2. Locating Printing Options:

   • Select the General section in the left-hand panel.
   • Scroll down to the Walkin section.
   • If you don't see the Walk-In Manager options immediately, use the arrow in the bottom-left corner to scroll down.

3. Activating Print Settings:

   • Under the General Options section:
     • Check the box for Print Visit Tickets (for clients).
     • Check the box for Print In-Service Tickets (for team members).
   • Click Done in the bottom-right corner to save changes.

4. Restart Shortcuts:

   • Exit and Restart Shortcuts to apply the changes.

Using the Printing Functionality

1. Printing Visit Tickets:

   • When a client is added to the Walk-In Manager, a Visit Ticket will automatically print (provided a printer is connected).

2. Printing In-Service Tickets:

   • When a client is moved to the "In Service" column, an In-Service Ticket will print for the team member.

3. Reprinting Tickets:

   • To reprint a ticket:
     • Right-click on the client's name in the In Service column.
     • Select the reprint option.
   • Alternatively, move the client back to the waitlist and then return them to the In-Service column to trigger another print.

Tips for Smooth Operation

• Ensure your printer is connected and functioning correctly.
• Restart Shortcuts after enabling or modifying settings.
• Use the reprint functionality sparingly to minimize errors or redundant prints.