Managing Contraindications in Enterprise Manager

What Are Contraindications?

Contraindications are factors that may increase risks associated with a product or service. Examples include:

• Allergies
• Pregnancy
• Incomplete skin patch tests

These safeguards ensure clients meet required conditions before proceeding.

Key Features of Contraindications

• Prompts for specific checks before booking or purchasing.
• Customizable responses for different scenarios (e.g., pass, fail, pending).
• Validity periods and reminders to keep information up-to-date.

Step-by-Step Configuration

Adding a Contraindication

1. Navigate to the configuration management menu.
2. Expand "Contraindications."
3. Right-click the desired region and select "New Contraindication."
4. Enter:
   • A name and optional description.
   • The question to be answered (e.g., "Are you pregnant?").
   • Responses for pass, fail, and pending scenarios.
   • Validity period (optional).

Assigning Products or Services

1. From the contraindications menu, select the relevant contraindication.
2. Map products or services that the contraindication applies to.
3. Save your changes.

Specifying Failure Actions

1. For each product/service, assign a failure action:
   • Allow: Proceed despite contraindication.
   • Warn: Display a warning message.
   • Waiver: Require a signed waiver.
   • Deny: Prevent the transaction.
2. Customize messages for warning or denial actions.