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Manage Data Collection in the Walk-in Manager

This guide explains how to manage client data collection settings in the Walk-In Manager. Customizing these settings allows you to balance client identification and record-keeping according to your business needs.

Accessing Walk-In Manager Settings

  1. Navigate to Settings:
    • Go to the Setup Menu and select Configuration.
    • In the left navigation panel, click General, then select Walk-In.

Client Data Collection Options

1. Predominantly Do Not Collect

  • Overview: Client information is not stored in the Client List.
  • Process: Use a client identifier (e.g., a first name only or number) to manage visits without creating permanent records.
  • Access: The Client List can still be manually viewed and utilized if needed.

2. Predominantly Collect

  • Overview: Client data is stored in the Client List.
  • Process:
    • When creating a visit, you are taken directly to the Client List.
    • You can choose an existing client or add a new client.
  • Benefit: This option enables keeping records of visit history for reference and reporting.

Using Demographic Options

Customizing Data Collection

  • Click on the Demographic Options tab to specify what client information to collect.
  • Choose the data points (e.g., age, gender, or other details) you wish to gather.

Optional or Mandatory Fields

  • Select whether each data point is mandatory or optional.
  • If mandatory, you’ll be prompted to enter this information each time you add a new visit.

Reporting Use

  • Collected demographic data can be used for reporting and analysis.

Saving Your Changes

After customizing your settings:

  • Click Done to save your changes.
  • The system will apply your preferences to subsequent client interactions.