Manage Data Collection in the Walk-in Manager
This guide explains how to manage client data collection settings in the Walk-In Manager. Customizing these settings allows you to balance client identification and record-keeping according to your business needs.
Accessing Walk-In Manager Settings
- Navigate to Settings:
- Go to the Setup Menu and select Configuration.
- In the left navigation panel, click General, then select Walk-In.
Client Data Collection Options
1. Predominantly Do Not Collect
- Overview: Client information is not stored in the Client List.
- Process: Use a client identifier (e.g., a first name only or number) to manage visits without creating permanent records.
- Access: The Client List can still be manually viewed and utilized if needed.
2. Predominantly Collect
- Overview: Client data is stored in the Client List.
- Process:
- When creating a visit, you are taken directly to the Client List.
- You can choose an existing client or add a new client.
- Benefit: This option enables keeping records of visit history for reference and reporting.
Using Demographic Options
Customizing Data Collection
- Click on the Demographic Options tab to specify what client information to collect.
- Choose the data points (e.g., age, gender, or other details) you wish to gather.
Optional or Mandatory Fields
- Select whether each data point is mandatory or optional.
- If mandatory, you’ll be prompted to enter this information each time you add a new visit.
Reporting Use
- Collected demographic data can be used for reporting and analysis.
Saving Your Changes
After customizing your settings:
- Click Done to save your changes.
- The system will apply your preferences to subsequent client interactions.