How to Sell and Redeem a Gift Card

Navigate to Point of Sale
- Open the Point of Sale (POS) system.
- Click on "New Sale" in the top left corner.
Select a Customer
- Search for an existing customer by entering their details in the search bar at the top left.
- Alternatively, add a new customer by clicking "New Client" and entering their information.
- Once selected, click Next.
Add the Gift Card
- Click on a sale line and select "Gift Card."
- Confirm your selection by clicking Done.
- Enter the desired amount to load onto the gift card.
Process Payment
- Choose the payment method and take the payment.
- Click Finish Sale.
Activate the Gift Card
- Scan the gift card’s barcode.
- Click Done and then Activate.
Receipt Options
- Choose how to provide the receipt:
  - Email the receipt to the customer.
  - Print the receipt.
  - Opt for "No Receipt" if not required.

The gift card is now activated and ready for use.

Initiate a Sale
- Open a new sale in the POS system.
Select Gift Card as Payment Method
- Click on "Gift Loyalty" and then "Loyalty Gift Card."
- Scan the barcode of the gift card.
- Click Done to confirm.
Complete the Sale
- Process the transaction as usual.
- Click Finish Sale and then Redeem.
Receipt Options
- As with selling a gift card, select the receipt option:
  - Email.
  - Print.
  - No receipt if unnecessary.

The gift card balance is now updated, and the sale is complete.

This guide explains the step-by-step process for selling and redeeming a gift card, ensuring a seamless experience for both staff and customers