How to Redeem Loyalty Points

Steps to Redeem Loyalty Points

1. Prepare the Sale

   • Add the relevant items to the sale before proceeding.

2. Select Payment Type

   • Click on Gift Loyalty at the bottom of the screen.
   • Choose Loyalty Gift Card as the payment method.

3. Identify the Client

   • If the client has a loyalty card:
     • Scan the card to retrieve their account information.
   • If the client does not have a loyalty card:
     • Click on the Loyalty button to manually access their account.

4. Check and Apply Rewards

   • The client’s rewards balance will be displayed.
   • Select the applicable Loyalty Program and click Done to confirm.
   • Review the updated balance and press Done again to apply the payment.

5. Complete the Transaction

   • If there is a remaining balance:
     • Accept the client’s payment using their preferred method.
   • Click Finish Sale and then Redeem to finalize the loyalty points redemption.

6. Provide a Receipt

   • Choose to email the receipt to the customer or press No Receipt if none is required.

Key Tips

• Always ensure items are added to the sale before starting the loyalty redemption process.
• Double-check the rewards balance and payment details to avoid errors.
• Offer customers a choice for receiving their receipt for added convenience.