How to Redeem an Online Gift Card

1. Identify the Gift Card

The client will either show you the gift card on their mobile device or provide a physical barcode.

• Scanning the Barcode:
  Use a barcode scanner if available.
• Manual Entry:
  If a scanner isn’t available, manually type the barcode number into the system.

2. Process the Transaction

Follow these steps at the point of sale:

1. Select the Client's Transaction:
   Navigate to the client's transaction in the POS system.
2. Click on the Gift/Loyalty" Button:
   Locate and select the "Loyalty/Gift Card" option.
3. Enter or Scan the Barcode:
   Either scan the barcode or type the number manually.
4. Press "Done":
   This will load the gift card details into the transaction.

3. Review Gift Card Details

After loading, verify the balance:

• Example:
  Gift card balance shows $120.
  Remaining balance unpaid by the client: $95.
• The client can pay the difference using their preferred payment method.

4. Finalize the Sale

Once the gift card is applied:

1. Select Payment for the Remaining Balance:
   Choose the client's payment method for any balance owed.
2. Press "Done" and then "Finish Sale":
   Complete the sale process.

5. Complete the Transaction

You can now choose to:

• Email the Receipt to the client.
• Print the Receipt for physical documentation.
• Select “No Receipt” if no receipt is necessary.

The transaction is now complete, and the gift card has been redeemed successfully.

Key Takeaways

• You can scan a barcode or manually enter the barcode number to process a gift card.
• Ensure the POS system is updated with the gift card balance.
• Always verify if there’s a remaining balance for the client to pay after redeeming the gift card.