Shortcuts Marketing Plus: How to Fix Broken Images and Links in a Campaign

Steps to Fix Broken Images

1. Deactivate the Campaign

   • Log in to your account.
   • Click on View Recent Campaigns.
   • Select the campaign, navigate to the Status Tab, and click Cancel to deactivate the campaign.

2. Repair the Broken Image

   • Go to the Layout Tab and click on the broken image to select it.
   • Use the Browse option to locate the correct image:
     • If the image exists in your gallery: Select it directly.
     • If the image needs to be uploaded:
       • Click Choose File, select the image from your computer, and press Upload.
       • The image will appear in your gallery. Select it to fix the issue.

3. Save Your Changes

   • After fixing the image, click Save in the Layout Tab to ensure your changes are updated.

Steps to Fix Broken Links

1. Verify the Web Address

   • In the Layout Tab, check the website URL for accuracy.
   • Correct any errors in the link.

2. Save Your Changes

   • Once the link is updated, save your changes to the campaign layout.

Test and Finalize the Campaign

1. Review the Campaign Content

   • Double-check all tabs in your campaign to ensure accuracy.
   • Consider updating your Template Library to apply these fixes to future campaigns.

2. Send a Test Email

   • Go to the Status Tab and select your name at the top.
   • Click Send Test to email the campaign to yourself or other addresses for review.
   • Thoroughly inspect the test email:
     • Check all images.
     • Click every link to confirm they work.

3. Reactivate the Campaign

   • Once satisfied with your updates, click Activate in the Status Tab and press OK.
   • The campaign will resume sending to clients.