Skip to content
  • There are no suggestions because the search field is empty.

How to Create and Receive Product Orders

This guide provides a clear, step-by-step process for creating and managing orders, including placing orders with suppliers, applying discounts, and handling stock receipts.

Creating a New Order

  1. Access the Ordering System:

    • Go to Inventory > Ordering.
    • Select your supplier from the dropdown menu.
    • Click New in the bottom left-hand corner.
  2. Select Order Type:

    • Choose the appropriate order type (e.g., retail, professional, or both).
    • The system will pre-populate quantities based on your product’s minimum stock levels.
  1. Adjust Quantities:

    • To modify quantities:
      • Click the desired product’s quantity column and type the preferred amount.
    • To remove an item:
      • Select the line and press Delete on your keyboard.
  2. Apply Discounts:

    • Individual Item Discount: Double-click the discount column, enter the percentage or fixed amount, and press Done.
    • Order-Wide Discount: Click Order Discount, input the total discount, and press Done.
  3. Add Notes:

    • Include notes for the supplier (e.g., special requests, promotions, or gift bag inquiries).
  4. Add Additional Products:

    • Use the Add button at the bottom left to include more items.
    • Sort the product list by supplier, company, or product line as needed.
  5. Finalize the Order:

    • Verify quantities, discounts, and freight charges.
    • Press Order to place the order:
      • Choose Yes to email or No to print.
    • The system generates a PDF order confirmation, including supplier details, salon details, and notes.

Receiving an Order

  1. Navigate to Orders:

    • Go to Stock > Ordering and select the Outstanding category.
    • Identify the order by date or total price.
  2. Begin Receive Process:

    • Select the order and input the supplier's invoice number at the top right.

  3. Verify Quantities:

    • Check received quantities against the order:
      • If an item is out of stock, update the quantity to zero.
      • Decide whether to place the item on backorder (press Yes) or omit it (No).
  4. Confirm Discounts and Freight:

    • Ensure the discount and freight charges match the invoice.
    • Review the total cost for accuracy.
  5. Special Notes and Backorders:

    • Notes added earlier (e.g., Sarah waiting for a makeup remover) serve as reminders during receipt.
    • For backordered items, follow supplier-specific policies.
  6. Complete the Order:

    • Press Receive and confirm the invoice.
    • The system updates your product levels automatically.

Key Tips for Efficient Ordering

  • Pre-Population Saves Time: Use pre-filled quantities based on minimum stock levels to reduce manual input.
  • Leverage Notes: Communicate effectively with suppliers by including clear notes in your order.
  • Organize Your Product List: Utilize sorting options (e.g., by company or line) for easier navigation.
  • Backorder Management: Check supplier policies on backorders to avoid delays.