How to Create and Receive Product Orders
This guide provides a clear, step-by-step process for creating and managing orders, including placing orders with suppliers, applying discounts, and handling stock receipts.
Creating a New Order
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Access the Ordering System:
- Go to Inventory > Ordering.
- Select your supplier from the dropdown menu.
- Click New in the bottom left-hand corner.
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Select Order Type:
- Choose the appropriate order type (e.g., retail, professional, or both).
- The system will pre-populate quantities based on your product’s minimum stock levels.
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Adjust Quantities:
- To modify quantities:
- Click the desired product’s quantity column and type the preferred amount.
- To remove an item:
- Select the line and press Delete on your keyboard.
- To modify quantities:
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Apply Discounts:
- Individual Item Discount: Double-click the discount column, enter the percentage or fixed amount, and press Done.
- Order-Wide Discount: Click Order Discount, input the total discount, and press Done.
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Add Notes:
- Include notes for the supplier (e.g., special requests, promotions, or gift bag inquiries).
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Add Additional Products:
- Use the Add button at the bottom left to include more items.
- Sort the product list by supplier, company, or product line as needed.
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Finalize the Order:
- Verify quantities, discounts, and freight charges.
- Press Order to place the order:
- Choose Yes to email or No to print.
- The system generates a PDF order confirmation, including supplier details, salon details, and notes.
Receiving an Order
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Navigate to Orders:
- Go to Stock > Ordering and select the Outstanding category.
- Identify the order by date or total price.
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Begin Receive Process:
- Select the order and input the supplier's invoice number at the top right.
- Select the order and input the supplier's invoice number at the top right.
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Verify Quantities:
- Check received quantities against the order:
- If an item is out of stock, update the quantity to zero.
- Decide whether to place the item on backorder (press Yes) or omit it (No).
- Check received quantities against the order:
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Confirm Discounts and Freight:
- Ensure the discount and freight charges match the invoice.
- Review the total cost for accuracy.
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Special Notes and Backorders:
- Notes added earlier (e.g., Sarah waiting for a makeup remover) serve as reminders during receipt.
- For backordered items, follow supplier-specific policies.
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Complete the Order:
- Press Receive and confirm the invoice.
- The system updates your product levels automatically.
Key Tips for Efficient Ordering
- Pre-Population Saves Time: Use pre-filled quantities based on minimum stock levels to reduce manual input.
- Leverage Notes: Communicate effectively with suppliers by including clear notes in your order.
- Organize Your Product List: Utilize sorting options (e.g., by company or line) for easier navigation.
- Backorder Management: Check supplier policies on backorders to avoid delays.