How to Create an Appointment for an Existing Customer in Shortcuts Cloud
Booking appointments for existing customers is straightforward using the Operations Menu. Follow these steps to ensure a smooth booking process:
Step 1: Select Appointment Date and Time
- Access the Appointment Book: From the Menu on the left, choose Appointments.
- Select a Date: Use the calendar option or quick navigation buttons at the bottom to find the desired day.
- Choose a Time: Select a time slot in the relevant employee's column.
Step 2: Choose a Customer
- Quick Selection: Choose a customer from one of the predefined categories.
- Search: If needed, search for the customer by name, phone number, or email.
- Customer Overview: After selecting, you'll see the customer's details and can add appointment notes or alert messages.
Step 3: Select Services
- Previous Services: You can select from the customer's previous services.
- New Services: Alternatively, choose a service category and select a new service.
- Special Requests: If the customer has a request for a specific employee, tick the "Request" box.
Step 4: Add Appointment Tags (Optional)
- Select any relevant tags from the list to categorize the appointment.
Step 5: Confirm and Complete
- After reviewing the details, press Done to finalize the appointment.
Alternative Method: Quick Booking via Time Bar
- Select a Time: Choose a time slot from the left-hand side of the Appointment Book.
- Choose an Employee: After selecting a time, pick an employee and continue with the usual steps.
Now you’re ready to efficiently fill up your appointment book with ease.