Configuring Settings for Online Booking
This guide explains how to configure BookMe settings to optimize online booking options for your clients.
Accessing BookMe Settings
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Log in to your Smart System console.
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Click on the BookMe Settings tile.
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Select the site you want to edit.
Key Settings and Customization Options
Site Group Name
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Purpose: Displayed on the site selection page if you have multiple sites.
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Action: Enter a group name in the "Site Groups" field.
Booking and Cancellation Rules
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Earliest Booking Allowed: Set the minimum time before an appointment that a client can book online.
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Latest Booking Allowed: Define how far in advance clients can make bookings.
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Latest Cancellation Allowed: Specify the time limit for clients to cancel appointments online.
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Booking Change Allowed: Set the timeframe for clients to modify existing bookings.
Scheduling Efficiency
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Minimum Efficiency Percentage: Optimize time slots based on employee booking intervals.
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Maximum Appointment Options Displayed: Control the number of appointment choices shown to clients.
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Future Search Days: Define the range of days into the future for appointment availability searches.
Service Order and Category Sequencing
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Purpose: Ensure services are booked in a specified order.
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Action: Assign sequence numbers to service categories (e.g., hair coloring before haircuts).
Google Analytics and AdWords Integration
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Enter your details to track and measure booking performance.
Additional Features
Client Booking Preferences
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Email Booking Requests: Allow clients to request appointments via email if no slots are available.
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Display Service Prices: Show prices next to employee names, including variations by employee level.
Credit Card Verification
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Capture Credit Card Details: Require card details for verification (not stored).
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Reject Expired Cards: Automatically reject expired cards at the time of booking.
Notifications and Display Options
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Confirmation Emails: Send automated emails confirming bookings.
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Display Service Durations: Show estimated times for services.
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Restrict Bookings to One Employee: Prevent clients from booking multiple employees in one appointment.
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Allow Appointment Cancellations: Enable clients to cancel bookings online.
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Rebook and Reschedule Options: Allow rescheduling and rebooking past appointments.
Tags and Employee Display
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Tags: Highlight specific services or features using tags.
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Employee Display Options: Choose whether to display employee names during selection.
Content Customization
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Update site-specific page content to override global content.
Saving and Copying Settings
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Save Changes: After configuration, click Save.
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Copy Settings to Another Site:
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Click Copy Settings.
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Select the source site and applications to copy.
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Choose target sites and press Copy Settings.
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