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Adding and Tracking a New Service Report Category in Reports

This guide explains how to add and track a new service category in your reporting system. It is designed to help you categorise services, making it easier to monitor trends and performance. 

 

Key Steps to Add a New Service Report Category / RPTS CATEG

1. Press the Setup icon

  • Navigate to the Setup button to the right of the screen.

  • Press the Services icon

  • Locate the section for Report Categories (RPTS CATEG) at the bottom of the screen.

  • Choose a report number under which the new category should be tracked (e.g., Report Number 5).
  • Re-label the report category with the category name, e.g. "Massage."

2. Assign the Report Category to a Service

  • Expand the Service Category by pressing the +
  • Select the desired Service.

  • Press Details at the bottom of the screen

  • For each Service block, tick the correct Report Category box, e.g. "Block 1 Counts Towards"

  • Please note, multiple Report Categories can be assigned to a single service if required. 
  • Please note, services set up utilising more than 1 'Block' should have a Report Category assigned to each 'Block'

3. Finalise the Setup

  • Confirm the changes by clicking Done.

  • Shortcuts will now track all services assigned to this category under the specified report.


How It Works

  • Any service added in the future, such as a 60-minute massage, a 90-minute massage, or a shiatsu massage, will automatically be grouped under the Massage category.

  • Existing services like haircuts, nail services, or colour treatments will continue to track under their respective report categories.


Benefits of Using Categories

  • Simplified Reporting: Group similar services together for streamlined data analysis.

  • Improved Organisation: Easily locate and review service performance data.

  • Customisable Tracking: Tailor categories to meet your business needs as new services are introduced.

  • Targeted Marketing: Use these Report Categories to aid in the TargetME marketing feature, to target clients who have visited for a service that utilises that Report Category.