Your default tax categories (10% GST and Tax exempt) have already been set up for you. When creating or editing a new product/service, you will be able to choose which tax category applies from the existing tax categories.
Use this guide to add new tax categories or edit existing ones.
ℹ️ Select the orange text to edit any tax section.
Edit an existing tax category if you want to:
- Set a future rate (change a tax rate to apply from a future date)
- Deactivate tax category (e.g. if you don’t want GST to apply anymore. Note that deactivating a tax category won’t delete it - you can reactivate and continue to use that tax category at any time).
- Choose which tax rates apply to product and/or service sales
- Change a tax rate (e.g. if the GST rate changes from 10% to 11%).
How to edit an existing tax category
- From the menu go to Business settings then select Tax.
- Select the Tax category you want to edit.
- Select the orange text to edit any Tax section.
- Make the relevant updates, and click the "Done" icon in the bottom right corner to save your changes.
- Note: If status is not active, your tax category won’t apply to a sale.
Create a New tax category
- Click on "New tax category" at the bottom of the screen.
- Enter the name for the tax type (e.g. GST).
- Ensure the Status is set to “Active” (inactive means the tax category won’t apply to sales).
- Select if the tax should be applicable to Service and/or Product sales.
- Re-enter the rate name and applicable rate (e.g. 10%).
- Click "Done" to save.
- An example for Australian businesses:
Reactivate a tax category
Need to use a previous tax category? No problem - reactivate or deactivate at any time.
- From the menu go to Business settings then select Tax.
- Select the filter button next to tax categories
- Select ‘Inactive’ to display all inactive tax categories
- Choose the tax category you want to reactivate
- Select Details
- Change Status toggle to “Active”
- Press “Done” at the bottom of the screen to save your changes.